Rossi Delivery Services LLC Privacy Policy

Last Updated: 02/27/2024

Rossi Delivery Services LLC values the privacy of our users and is committed to protecting their personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services ("Services"). By accessing or using our Services, you consent to the collection, use, disclosure, and processing of your personal information as described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide to us, such as your name, contact information such as email address and phone number, driver's license information, employment history, and other information that you voluntarily provide. By submitting your phone number to an employment inquiry, you will not be added to our SMS or MMS automated messages, but upon agreement to work, you will be opt-in added to these lists. You can opt-out at any time.

2. Use of Information

Rossi Delivery Services LLC may use the information we collect to provide and improve our Services, customize your user experience, communicate with you, respond to your inquiries, and provide support. Additionally, your information may be used for billing and invoicing purposes, through our integration with Quickbooks Online (by Intuit) via Rossi Delivery Services Custom TMS. This integration is designed to simplify the invoicing and payment process for our clients.

3. Sharing of Information

Rossi Delivery Services LLC may share your personal information with third-party service providers who assist us in operating our business, such as hosting providers, payment processors, customer support providers, and accounting software services like Intuit Quickbooks. We also may access, preserve, and disclose your personal information if required to do so by law or in a good faith belief that such access, preservation, or disclosure is reasonably necessary to comply with legal processes.

Specifically, for the use of Quickbooks Online, we will share necessary financial and transactional information with Intuit to facilitate invoicing and financial management. We will ensure the secure transmission of your data to Intuit and use this data strictly for the purposes of financial management as agreed upon by using our Services.

4. Twilio SMS and MMS Messages and A2P 10DLC

Rossi Delivery Services LLC uses Twilio services to facilitate SMS and MMS messaging and complies with the Application-to-Person (A2P) 10DLC regulations. Messages sent through Twilio may include route details, job details, and job price details. By signing in as an active driver and providing your mobile number to Rossi Delivery Services LLC, you consent to receive job assignments, scheduling updates, and other relevant notifications from Rossi Delivery Services LLC via text messages and MMS. Messages and data rates may apply. Reply STOP to opt out.

5. Data Security

Rossi Delivery Services LLC employs industry-standard physical, administrative, and technical safeguards to protect the confidentiality and security of your personal information. This includes measures to protect data shared with third-party services like Intuit Quickbooks to ensure your financial information is handled securely.

6. Your Rights and Choices

You may review, update, or delete your personal information by contacting Rossi Delivery Services LLC directly. You may also opt out of receiving marketing communications by following the unsubscribe instructions provided in the communication or by contacting Rossi Delivery Services LLC. Additionally, for information shared with Intuit Quickbooks, you may have rights under their policies to access or control your data, and we encourage you to review their privacy policy for more information.

7. Changes to this Privacy Policy

Rossi Delivery Services LLC reserves the right to modify or update this Privacy Policy at any time. Rossi Delivery Services LLC will notify you of any changes by posting the revised Privacy Policy on our website. We encourage you to review our Privacy Policy regularly to stay informed about our information practices and the ways you can help protect your privacy.

8. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, including our use of Intuit Quickbooks for invoicing and financial management, please contact Rossi Delivery Services LLC through the contact form on our website.

Please note that this Privacy Policy does not apply to any third-party websites or services linked to or from our Services, including Intuit Quickbooks. We encourage you to review the privacy policies of those third parties before providing any personal information. Thank you for using Rossi Delivery Services LLC and entrusting us with your personal information.